Privacy Policy

Privacy Policy

Effective Date: August 2025
Welcome to www.truehealingcapital.com (the “Site”). Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, interact with, or make a purchase from our Site.

If you have any questions, need clarification, or wish to make a complaint, please email: support@truehealingcapital.com

1. What We Collect and Why

A. Device Information

Purpose:
To ensure the Site displays correctly and to analyze usage to improve performance and user experience.
Collected Automatically:

  • Browser type

  • IP address

  • Time zone

  • Cookie data

  • Pages visited and interactions
    Collected via: Cookies, pixels, tags, log files.
    Shared with: Our service provider systeme.io for analytics and functionality.

B. Order Information

Purpose:
To process and fulfill your orders, manage billing, deliver communications, and prevent fraud.
Collected Directly From You:

  • Full name

  • Email

  • Phone number

  • Billing and shipping address

  • Payment details (via secure processor)
    Shared with: Systeme.io (our store platform).

C. Customer Support Information

Purpose:
To provide assistance and resolve issues.
Collected Directly From You:

  • Name and contact details

  • Any additional information you provide in your message or request.

2. Minors

This Site is not intended for anyone under 18 years old. We do not knowingly collect personal information from children. If you believe a minor has shared information with us, please contact us to have it removed.

3. Sharing Your Personal Information

We only share your data with trusted third parties necessary to operate our business and fulfill orders (like systeme.io). We may also share data when required by law or to protect our legal rights.

4. Marketing and Behavioural Advertising

We may use your data to send relevant updates and promotions.
We use tools like Google Analytics and systeme.io Audiences to better understand your interests and to tailor content accordingly.

Opt-Out Links:

5. Cookies

Cookies help improve your experience on the Site by remembering preferences and gathering usage stats.
You can control cookie settings in your browser.
For more details: All About Cookies

6. Your Legal Rights

If You're in the EU/EEA (GDPR):

You may request access, correction, transfer, or deletion of your personal data.
Legal bases for processing include:

  • Consent

  • Contractual necessity

  • Legal obligations

  • Legitimate interests
    Data may be processed outside the EU (e.g., in the U.S. or Canada).

More info: Systeme.io GDPR Compliance

If You're in California (CCPA):

You have the right to:

  • Know what data we collect

  • Request deletion or correction

  • Opt-out of data selling

  • Designate an authorized agent to act on your behalf

To exercise your rights, contact: support@truehealingcapital.com

7. Automated Decision-Making

We do not engage in fully automated decisions with legal or significant effects on you.
Systeme.io may temporarily block certain IPs or cards in fraud prevention efforts.

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless you request deletion.

9. Selling Information

We do not sell your personal data for profit.
We may share certain usage information with advertising partners (e.g., for retargeting).
To opt out of such sharing, use the links in the “Behavioural Advertising” section above.

10. Do Not Track Signals

We currently do not respond to browser “Do Not Track” requests due to lack of consistent industry standards.

11. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational or legal changes. When we do, we’ll update the date at the top of this page.

12. Complaints or Concerns

If you feel we have mishandled your data, contact us. If unsatisfied with our response, you may also lodge a complaint with your local data authority.

© Golden Oasis Revival LTD